Question 1

How do I place an order?

Accepted Answer

Browse our product catalog, select the unit(s) you need, and either add to cart for listed items or request a quote for custom pricing. Our team will confirm your order and coordinate delivery.

Question 2

Are prices listed on the website final?

Accepted Answer

Listed prices reflect our standard pricing. For bulk orders (5+ units), custom configurations, or trailer units, contact us for a customized quote.

Question 3

Do you offer discounts for large orders?

Accepted Answer

Yes, we offer competitive volume pricing for orders of 5+ units. The more you order, the better the per-unit pricing. Contact our sales team for a bulk quote.

Question 4

Where do you deliver?

Accepted Answer

We deliver to all 48 contiguous United States via coordinated freight shipping.

Question 5

How long does delivery take?

Accepted Answer

Standard units typically ship within 2-3 weeks. Luxury units take 3-4 weeks. Restroom trailers may take 4-8 weeks depending on configuration and availability.

Question 6

How are units delivered?

Accepted Answer

Units are delivered via flatbed or enclosed freight truck. A forklift or loading dock may be required for offloading. We provide receiving instructions with every shipment.

Question 7

Is delivery included in the price?

Accepted Answer

Shipping is calculated separately based on delivery location and order size. We provide freight quotes before you commit to your order.

Question 8

Do porta potties require installation?

Accepted Answer

Standard portable restrooms require no installation — place on a flat, level surface and they're ready to use. Restroom trailers need utility connections (water, power) which we can guide you through.

Question 9

How do waste tanks work?

Accepted Answer

Waste tanks range from 60-300 gallons depending on the unit. You'll need to arrange periodic pumping with a local waste hauler. Frequency depends on usage volume.

Question 10

What's the difference between standard and luxury units?

Accepted Answer

Standard units are built for durability and jobsite use with non-flushing systems. Luxury units feature flushing toilets, running water sinks, mirrors, and premium interior finishes — ideal for events.

Question 11

What does ADA compliant mean?

Accepted Answer

ADA-compliant units meet Americans with Disabilities Act requirements including wider doors, interior grab bars, lowered seats, wheelchair turning radius, and access ramps.

Question 12

Do you offer financing?

Accepted Answer

Yes, we offer equipment financing for qualified commercial buyers on orders of $2,500+. Terms range from 12-60 months with competitive rates.

Question 13

What warranty do units come with?

Accepted Answer

All units include manufacturer warranties — typically 2 years for standard units and 3 years for luxury units and trailers. Coverage includes defects in materials and workmanship.

Question 14

Can I return a unit?

Accepted Answer

Unused units in original condition may be returned within 30 days. Return shipping costs are the buyer's responsibility. Contact our team to initiate a return.